From a customer who realized this was scam before I lost any of my hard earned money.
It's quite obvious that after reading all these posts for the last few weeks that the employees and management of ATS are clueless. So let me enlighten all of you that can't, write or speak correctly due to a severe lack of education.
The court and judge ruled that ATS did, in fact, deceive it's customers. The court ruled in favor of the FTC and agree that a preliminary injunction should be granted but a limited one as the case PROCEEDS.
For those of you who do not understand that, this means that all of the hundreds of millions of dollars that the company earned over the years has been earned by deceiving people. It's quite obvious that if your company did not deceive people at the start of every call that it would never have earned a dime. Your sales people would not have been earning thousands of dollars every month. The owners would not have made all the money they have.
None of the income from selling tech support services, upgraded software etc would have been earned if it was not for the initial deceiving of the customer on the phone call explaining all the "problems" they had.
Keep this in mind for a few moments.
Quote from judges ruling - "With these principles in mind, and after carefully reviewing the pleadings, declarations,
evidence, and testimony of witnesses, the Court concludes that Plaintiffs have established at least a likelihood of success on the merits against both the PC Cleaner Defendants and the ICE Defendants"
This basically means that the FTC will likely succeed as the case proceeds. NOTE to ATS employees - The case is not over.
In a nut shell, the judge has allowed ATS to reopen its doors while the case proceeds.
The judge also ordered funds to be put aside for paying back customers for RESTITUTION. The judge was being kind so your company could function while it waits to be crushed in the future.
I can assure you the FTC will proceed with attempting to obtain a judgement for restitution for all ill gotten gains which could amount to almost $200,000,000 dollars over the years. At the very least they will go after all of the profits the company earned over the years. There are countless companies the FTC sued that were allowed to reopen and then later received a nice present in the mail in the form of a hundred million dollar judgement and customer restitution bill. Take a look online and you will see for yourself.
Further, the judge ordered that ATS CANNOT make false statements or mislead its customers in violation of the telemarketing sales acts going forward. They will monitor this from day one.
So have fun going back to work next week when you can't lie to the customers on the phone and tell them they have all these viruses, system problems etc when in fact they don't. Your pay checks will go from $7000 per month to $70 per month!
Oh, and bye the way, just remember the court and FTC investigators will be making secret calls again to monitor how well you guys are doing....
I suspect that your company will be open for another 6 months to a year. The FTC will win a huge judgement against ATS and force it to shut it's doors then. Even before that your company will most likely wither away and die when the owners realize they cant scam people any more and have to function as a legitimate tech support company unless they plan on being in contempt of court. Your staff will go from 1000 to 10 people sitting around waiting for calls to come in.
Good luck dealing with all the charge backs and class action law suits. I'm sure there are plenty of lawyers chomping at the bit to take on this case.
Reason of review: Poor customer service.
Preferred solution: NA.