Advanced Tech Support - My lap top have been block it by one of your technician
Someone called my house and offer some advise and help with our lap top,and they ask for a payment,my son answered the phone he doesn't have a knowledge about what they called,the technician ask him to open the lap top and he will give him some advise to help with the program in the computer,when my son done that the guy put the password on the access for the lap top and he demand payment ,but my son refuse that and the guy hang up and left our computer with the password ,so please can someone get back to us and sort the problems for us,I was a customer with advance tech support for one year,and I couldn't belive what they do to my computer.
Reason of review: My laptop is blocked.
Monetary Loss: $100.
Preferred solution: Let the company propose a solution.