Advanced Tech Support
This is supposed to be an online tech support better than the GEEK Squad.Since the Geeks aren't always available I thought this would be faster and better.
After everything had been installed and suposedly working I found that Explorer was't responding. When I did get online only Yahoo would open and not my AOL, and the JigZone website didn't respond. After more fixing and fiddling I could get the AOL homepage but the news headlines woldn't respond, and the Advanced Tech Support icon wouldn't respond. In all it must have taken at least 2 hours of my time and 5 emails to get everything back to the way it was before I had ever heard of Advance Tech Support.
I did manage to get them to give me a refund but the programs are still on my computer and I'm supposed to call someone else to get another part of my refund.All in all, Advanced Tech Support was difficult to use and having to explain the same three problems over and over seeens a little excessive.
Monetary Loss: $180.